Warranty Policy

What is the warranty policy on your products?

We strive to provide high-quality rechargeable table lamps and carry out strict quality checks before our products go out. We want you to be satisfied with your purchase and therefore offer a warranty on our products. Below you will find our warranty policy:

1. Warranty period

We offer a warranty period of 12 months from the date of purchase. This warranty covers manufacturing defects and defects that occur under normal conditions of use.

2. Items Covered

Our warranty covers material and manufacturing defects that affect the functionality or performance of our rechargeable table lamps. This includes, for example, faulty switches, battery problems, charging port problems, lighting malfunctions and other similar defects.

3. Exclusions

The warranty does not cover damage caused by misuse, accidents, improper installation, modifications, abuse, neglect or normal wear and tear. In addition, the warranty does not cover damage resulting from improper storage, exposure to extreme temperatures, prolonged humidity, or other external conditions beyond our control.

4. Warranty procedure

If you discover a defect within the warranty period, we kindly ask you to contact us immediately. We will guide you through the warranty procedure and provide you with instructions for returning the defective product. Please ensure you pack the product securely before returning it.

5. Assessment and repair/replacement

Upon receipt of the defective product, we will thoroughly assess it and verify the warranty claim. If the defect falls within the warranty terms, we will, at our discretion, repair or replace the product. If an exact replacement is not possible, we reserve the right to offer a comparable product.

6. Shipping costs

You will be responsible for the costs of returning the defective product to us. If the product falls within the warranty conditions, we will reimburse the costs of returning the repaired or replaced product to you.

7. Liability

Our liability under this warranty is limited to the repair or replacement of the defective product under the terms of this warranty policy. We are not liable for any consequential or indirect damage resulting from the use of our products.

It is important to note that our warranty policy does not affect your statutory rights in relation to warranty and consumer protection under applicable law.

If you have any questions about our warranty policy or would like to make a warranty claim, please contact us using the contact information below. We are ready to assist you and ensure your satisfaction with our products.

info@nobel-lights.com

Thank you for your trust in us and your interest in our table lamps.