Order & Returns

To order:

  1. Placing an order

To place an order for any of our products, please visit our website and add the desired product to your shopping cart. Follow the instructions during the checkout process to complete your order. Make sure you provide the correct product variants, quantities, and shipping information.

  1. Order confirmation

After placing your order you will receive an automatic order confirmation by e-mail. This confirmation contains a summary of your order and associated details. Please check this information carefully and contact us immediately if there are any inaccuracies.

  1. Processing and shipping

Once your order has been received, we will process it as quickly as possible. We aim to ship your products within the stated processing time. Once your order leaves our warehouse, you will receive a shipping confirmation with tracking information so you can track the progress of your delivery.


  1. Returns Policy

We understand that there may be occasions when you wish to return a product. Our returns policy is as follows:

  • Returns are only allowed within 14 days of receiving your order.
  • The returned products must be unused, in their original condition and in the original packaging.
  • Returns must be accompanied by the original receipt or valid order receipt.
  1. Returns procedure

If you would like to return a product, please contact us using the contact details below. We will provide you with instructions and a return address. Please ensure you pack the product securely for return to avoid damage during transit.

  1. Costs and responsibility

Please note that the costs and responsibility for returns are the buyer's responsibility. You are responsible for selecting an appropriate shipping method and paying any shipping charges associated with the return. We recommend that you use a trackable shipping method and retain proof of postage as proof of return.

  1. Refund

After receipt and inspection of the returned product, we will refund the purchase price excluding any shipping costs. The refund will be processed via the same payment method used for the original order. Please note that it may take some time for the refund to appear in your account depending on your financial institution.

For questions about orders, returns or other related matters, please feel free to contact us using the contact details below. We are ready to assist you and provide you with a satisfying shopping experience.


Thank you for your trust in us and your interest in our products.